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Troubleshooting

Captyne Not Showing in Window → Extensions? Here's How to Fix It

Captyne missing from After Effects' Window > Extensions menu, or the panel is blank? Step-by-step fixes for Windows and Mac.

Connection Errors Behind a VPN or Proxy: Captyne Network Settings

Fix Captyne sign-in, Managed API and download errors on networks that need a VPN or proxy. Set up system, HTTP, SOCKS5 or auto-detected proxies like Clash.

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